Business Systems that manage the internal operations of Technology Services Providers and Technology Value Added Resellers (VARs)
Stay on top of business while keeping up with technology.
Providing technology-based services is a high-risk business. The relentless stream of new technology creates perpetual challenges: namely, picking the right products and keeping the technical staff up to date. At the same time, margins are slim and customers demand flawless operational performance.
In this challenging environment, profitable growth requires the right technology choices: the right products to sell and the right business system to run your business.
While Khameleon's project management and accounting software solutions won't help you decide which new products to sell, they are excellent in managing the business details so critical to success. Khameleon's loyal customers have relied upon Khameleon technology services provider business systems and VAR business systems to manage their business operations for more than fifteen years. Khameleon's Oracle-based applications are highly scaleable, and some clients have thousands of users. They fit nicely into smaller businesses as well, including those with as few as 25 users (5 in the back office and 20 sales reps or project managers).
Khameleon contains the functionality a technology services provider business system needs to take business to the next level. It removes many of the headaches of complex business operations by managing projects at the detail level and eliminating the need for redundant data entry into multiple systems. What type of detail? Everyday events that can make or break your ability to meet customer expectations profitably: for example, juggling field engineers to cover open calls, tracking inventory at the lot/serial number level, allowing attachment of an unlimited number of notes, CAD drawings, and other documents to projects, and generating bills according to an array of contract payment terms.
Khameleon is a complete VAR business system. It's an integrated technology services provider business system with leading-edge, project-oriented business logic and Sarbanes-Oxley and FASB-compliant financials. Applications are flexible and feature rich, and time to value is quick: Khameleon's systems are easy to configure, so it doesn't take long to automate the details that make your business distinctive.
Consider some of the many ways Khameleon boosts performance for technology VARs and technology services providers:
- Provides executive insight into customer, product line, or business practice and project profitability so decisions about which to fund and which not to are based on hard data.
- Automates financial consolidations so effort shifts to analysis from data gathering.
- Automates job estimate guidelines so conforming quotes bypass time-consuming manual management approval processes.
- Opens the way to new service offerings by automating the complex contract and billing demands customers make.
- Tracks and compares budgets, resources, and timelines to plan so corrective action can be taken in time to meet customer expectations and stem unnecessary costs.
- Optimizes material budgets and improves the availability of project materials: material planning, purchasing, inventory control, warehouse operations, and supplier-managed inventory.
- Implements the full range of customer services, from call center upselling and cross-selling, to field service calls, to warranty management.
Khameleon Version 7.0 comes pre-configured with:
- Fifteen role-based Workbenches that bring the tools that keep employees, from sales reps and project managers to the CEO and CFO, on the same page as they each manage daily operations.
- Tools to manage the sales process, buy and sell inventory products, execute installation projects, and recognize revenue according to flexible contract terms.
- Embedded analytics to provide performance insights for everyone in the organization.
- Executive dashboards contain the information executives need to support the strategic decisions that drive profitability and growth:
- Sales and revenue forecasts
- Product and market sector analysis
- Labor utilization
- Margin performance
- Financial analysis
- Role-based analytics bring fresh information to the screens of everyone in the organization.
Learn more about what Khameleon's technology services provider business systems and VAR business systems can do for your business. Talk to one of our experts today at 800-655-6598.